What to Look for When Evaluating an Online Applicant Tracking System

You may have heard of applicant tracking systems (or ATS) by now, and you’re likely considering one for your business. After all, when it comes to managing the recruitment process, an ATS can be a huge time-saver. On top of that, it can also help you make well-informed hiring decisions which can then lead to better overall team performance.

But how do you know which ATS is the right fit for you? If you’re new to the industry or don’t have any internal recruiters in-house, evaluating an online applicant tracking system can seem a bit overwhelming. That’s why we’ve laid out our best tips for what to look for when choosing an ATS that fits your needs. We’ll go over features and pricing, as well as considerations such as security and scalability. Let’s get started!

Features of an Applicant Tracking System

When researching an applicant tracking system, there are certain key features to look for that will ensure your process is streamlined and efficient.

First and foremost, you’ll want to make sure the system provides an easy way to post job openings, includes options for customizable job postings, and features options for applicant pre-screening. This will save you hours of time as you won’t have to manually sort through every applicant’s resume or cover letter.

The next key feature you should search for is the ability to schedule interviews right within the platform. Rather than having to manually email and chase down each candidate for their availability, this scheduling tool can make it simple for both yourself and the applicant.

Also, look for a comprehensive review system that allows managers to provide feedback on potential hires in an organized way. This can save precious hours during the hiring process, so everyone in your organization is up-to-date on who has been interviewed and what their feedback was.

Make sure your chosen applicant tracking system integrates with your current ATS platform and HR systems for a seamless user experience. This integration will allow data from one system to be readily accessible in another for example, when a candidate moves through stages of the hiring process or leaves the company, their information will transfer accordingly with no need for manual data entry or cutting/pasting between different systems.

Benefits of an Online Applicant Tracking System

The best applicant tracking systems are essential for businesses looking to streamline and simplify the recruitment process. Not only do they provide an organized system for applicants to apply to your jobs, but also allow a company to track and analyze every step of the recruitment process.

Here are some of the key benefits you can expect from an online ats applicant tracking system:

  • Automated workflows: Your workflow can be quickly set up with each step automated and tracked, ensuring a streamlined recruitment process.
  • Automated screening: Automatically screen candidates and eliminate those that don’t fit your criteria.
  • Timely review: Quickly review applications and get detailed insight into each candidate with analytics.
  • Easy communication: Streamline communication between candidates and selection teams through automated emails and notifications.
  • Easier hiring: Make informed decisions faster by utilizing data-driven insights generated by the online applicant tracking system.

How to Choose the Best Applicant Tracking System?

When it comes to choosing the best online applicant tracking system for you, here are a few tips to keep in mind:


When looking for an hr applicant tracking system, scalability should always be one of your main concerns. Does the platform you’re considering support multiple job postings and applications? Can it easily scale as your organization grows? By opting for a platform with built-in scalability, you can be sure that your applicant tracking needs can be met no matter how big or small your organization is.

Customization Capabilities

An automated tracking system should give you the flexibility to customize your workflow. Look for features such as customizable approval processes, automated notifications and specific candidate pools based on criteria you set. A good system will also allow you to integrate with other HR solutions such as payroll and talent management systems, giving you even more control over the hiring process.

User-Friendly Interface

The best applicant tracking systems have intuitive interfaces that make it easy for users to navigate and use. This is important because if users have difficulty using the system, they’re likely to become frustrated and less productive. Therefore, take some time to explore the different features of the online applicant tracking system before making a decision. Be sure to pay attention to factors such as its overall design and usability, as well as its mobile friendliness – if its interface isn’t optimized for smaller devices then users may find it difficult to use on their phones or tablets.

Comparing Different ATS Systems

If you’re shopping around for an applicant tracking system for small business or large business you’ll want to compare different options. Here are some of the key features you should look for when evaluating an online ATS:


The best online applicant tracking systems will have automation built into them, making it easier for recruiters and hiring managers to streamline their processes, quickly search through resumes, and keep track of candidates at each stage in the selection process.

Application Form Customization

Look for an ATS with customizable application forms that can provide applicants with a better experience. Things like automatic notifications when applications are received or when they move to other stages in the hiring process can help candidates track their progress in real-time.

Reporting and Analytics

A good online ATS will also include reporting and analytics capabilities. This feature allows employers to evaluate their recruiting efforts, compare job opening efficiency, quality of hire metrics and even candidate sourcing data. This can help them make more informed decisions about their hiring process.

Evaluating User Experience & Integrations

When you’re evaluating an online applicant tracking system, user experience and integrations are two key factors to consider. Not only do you need a system that’s intuitive, with an engaging interface and user-friendly design, but you need one that is capable of working with your other office tools.

User experience

It should be easy for everyone on the team to understand how the system works. Look for an ATS that has personalized views and roles so users can see what they need to see quickly and easily. Be sure there are extensive help resources, both online and offline, to answer any questions you may have. With pre-set workflows, you will know where applicants are in the process and can expect efficient onboarding experiences every time.


Integrations are a must-have when selecting an ATS  look for one that offers seamless integration with your other office applications like CRM systems, calendars and communication platforms. And don’t forget about security check whether the ATS is using the latest industry technology for data encryption and authentication protocols. Having access to data security is essential for maintaining compliance with industry regulations.

Taking these factors into consideration will ensure that your organization has the best chance of being successful in its recruitment efforts with an online applicant tracking system.

Pricing and Support Options

When it comes to evaluating an online applicant tracking system, pricing and support options shouldn’t be overlooked. Many vendors offer tiers of support options, ranging from basic customer service to more comprehensive packages with access to dedicated representatives for advanced questions and inquiries.

To make sure you’re getting the most bang for your buck, assess what your needs are and look for a vendor that offers an appropriate package. Take into account the number of users you need licenses for, as well as what level of service makes the most sense in terms of cost-effectiveness and availability.

Here are some key considerations when looking at pricing and support options:

  • Is there a free trial or demo?
  • Are there different support packages available? If so, what do they include?
  • Are there any additional fees associated with ongoing upkeep or training?
  • Is there a contract involved and if so, how long is the commitment?
  • Will the vendor offer customized solutions to meet my organization’s needs?
  • Is technical support available online (e.g., through live chat), over the phone, or by email?

Pricing is only one part of the equation when evaluating an online applicant tracking system you should also factor in user experience and features. But by making sure you have a good handle on available pricing and support options upfront, you’ll have peace of mind knowing that you’ve done due diligence and chosen a tool that provides the best value for your organization.


When you’re evaluating online applicant tracking systems, be sure to look for systems that are mobile-friendly, have integrations to other software, provide recruiting analytics and reporting, and have data security safeguards. The right system should also have the ability to customize the recruitment process and offer the right level of support for your business needs.

By taking the time to find the right applicant tracking system, you can focus on hiring the right people to help your business grow and succeed. With the right applicant tracking system in place, your recruitment process will be more efficient, cost-effective, and secure, allowing you to stay on top of the latest trends in recruitment and make sure you’re always ready to make the best hiring decisions.